If you get sick or hurt while you're there, you can get in-network care from doctors at Salus Clinics. And because they're a Value Choice Provider, you'll pay a $0 copay1 to see a Salus primary care doctor and have reduced copays when seeing a specialist. And you can get prescriptions filled at an in-network pharmacy.2 If it's a life-threatening or emergency situation, always go to the nearest emergency room.
How to Get Care
The table below shows how to get different types of care while visiting Puerto Rico. If you have a myBlue plan, it’s best to have at least one visit with your Florida primary care doctor (PCP) before you ask for a referral. This establishes you as their patient.
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For myBlue Plans |
All other non-Medicare Plans |
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In-office visits |
Call your PCP or, if you're a Sanitas patient, call or message them using the Sanitas app. Let them know you're in Puerto Rico and need a referral to see a Salus doctor. Once your doctor sends a referral, contact Salus to schedule an appointment. |
Contact a Salus clinic to schedule a visit. |
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Specialist visits |
If a Salus doctor recommends you see a specialist while you're in Puerto Rico, your Florida PCP must provide a referral. When you have the details from the Salus doctor, contact your PCP again and ask for another referral. Contact the specialist's office to schedule an appointment. |
Contact a Salus clinic to schedule a visit. |
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Lab work |
Go to a nearby Quest Lab. Visit FloridaBlue.com and click Find & Get Care if you need help. Note: The on-site lab at Salus Clinics is not in your plan's network and services you get there will not be covered.
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Go to a nearby Quest Lab. Visit FloridaBlue.com and click Find & Get Care if you need help. Note: The on-site lab at Salus Clinics is not in your plan's network and services you get there will not be covered.
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Prescriptions |
If a Salus doctor writes a prescription, you can fill it at one of the island's Walgreens locations using your myBlue coverage. You can also refill your active Florida prescriptions there, if needed.2 For specialty medications, you can have Caremark (formerly CVS Specialty) or Accredo ship the medication to you in Puerto Rico or go to a CVS Specialty pharmacy in Puerto Rico.3 |
If a doctor in Puerto Rico writes a prescription, you can fill it at a Walgreens Pharmacy or at the Cristina Pharmacy at the Salus Clinic. You can also refill your active Florida prescriptions there, if needed.2 For specialty medications, you can have Caremark (formerly CVS Specialty) and Accredo ship the medication to you in Puerto Rico or go to a CVS Specialty pharmacy in Puerto Rico.3 |
About Salus Clinics
Salus Clinics are in the Florida Blue network and have four office locations across Puerto Rico. They have a large group of primary care doctors (PCPs) and a variety of specialists, including behavioral health, and chiropractic, plus access to imaging, like X-rays, CT scans, and more.
Finding a Doctor
If your plan includes coverage outside of Florida4, additional providers in Puerto Rico are in the BlueCard network and can be found in the FloridaBlue.com online provider directory.
To find the closest Salus Clinic, log in at FloridaBlue.com and click Find & Get Care.
If you have questions about your Florida Blue benefits, call us at 1-800-352-2583.
1 $0 Value Choice Provider (VCP) Primary care visits and reduced cost shares for VCP specialist visits do not apply to Health Savings Account (HSA) plans, Simple Choice plans, or myBlue plans 2126, 2146, 2266, or 2286; VCP services will be covered at the cost share amount that would apply to non-VCPs. Some services may require the provider to obtain a prior authorization from Florida Blue.
2 Does not include Schedule II controlled substances.
3 Home health care, infusions, or durable medical equipment will not be covered in Puerto Rico unless authorized. Salus Clinics are independent network providers.
4 Members with HMO plans (myBlue, BlueCare, SimplyBlue) only have BlueCard access for out-of-state coverage for urgent or emergency care.